This service is available 24 hours a day, 7 days a week.

Contacting your GP for medical advice, reassurance, or guidance, especially outside surgery hours or during the working day, can often prove inconvenient.

Now you can speak with a GP at a time that suits you. HSF Assist provides a private GP Telephone Consultation Service to enable you to talk, in confidence, to a qualified practising GP without the worry and inconvenience of time constraints.

There is no charge for the advice and every call remains confidential. No personal details or any advice given will be passed on to any organisation or individual without your prior consent.

The GP can also prescribe medication. Click the button below to find out more.

The service is available 7 days a week between 8am and 10pm

HSF Assist provides you with the next generation in GP services: Virtual Doctor – an online doctor who is available to see you at a time that suits you.

This new service enables you to have a virtual face-to-face consultation with a practising, qualified GP in the comfort of your own home, or at work, at a time that is convenient for you.

The service has been designed to be secure, confidential and easy to use; all you need is an email address, a broadband internet connection, and a computer/laptop with a webcam, situated near to your telephone/mobile phone.

The service is an enhancement to the current 24/7 GP Telephone Consultation Service and enables you and the doctor to see each other via webcam on your computer or laptop. This ensures even better communication between doctor and patient.

For example, you may have pain in your shoulder and difficulty moving your arm properly. This service will help the doctor to see exactly where the pain is and how it restricts your movements. Alternatively, you may have abdominal pain – again, you can point to exactly where the pain is, helping the doctor to diagnose your problem and advise you accordingly.

The GP can also prescribe medication. Click the button below to find out more.