Private Prescriptions

With HSF Assist, you can get your medication on a private prescription delivered directly to you by the Pharmacy Service or you can arrange to have the prescription sent to your local pharmacy where it can be picked up.

If appropriate, our GPs can prescribe medication over the telephone. If you are requesting delivery, and the item is in stock and raised before 4pm on weekdays or 12pm on Saturdays, the medication can be delivered the next working day to an address of your choice.  Another option, is to arrange for your prescription to be sent to a local pharmacy where it can be picked up. Fulfilment of your prescription will depend on the opening hours of your chosen pharmacy.

Please note that these are private prescriptions and separate charges apply for the cost of medication and delivery. These costs are not covered by your policy.


How it works:

Doctor1. GP Consultation

If, during your GP consultation, either over the phone or via the web, the doctor decides medication is needed, a prescription is sent to the Pharmacy Service.

Pharmacist phoning2. Pharmacy Service

The service will call you to confirm the medication and the cost. If you are happy with these, you will then make a payment and the medication can be sent to your local pharmacy for collection or will be despatched to your preferred address.

Collect medication3. Option 1 – Collection

The prescription can be picked up from your chosen pharmacy.

Signed for barcode4. Option 2 – Delivery

Medication is sent via ‘Signed For’ delivery.